What are the payment options?

We accept payment from all mediums, you can pay through debit cards, credit cards, cheques, cash, and net banking. We also have EMI options for the purchase of above Rs. 1,00,000/-. The Cash-on-Delivery option is also available across several Pin codes. However, we do not accept COD for products above Rs. 25,000. We accept cheques only if the shipment address in the direct service locations of Vitalticks. However, cheque is only available for the locations we deliver directly.


Is it safe to use my credit/debit card at Vitalticks?

Vitalticks uses the safest of payment options available in India, to process your payments. So, there is nothing to worry about the safety and security front, while transacting online with Vitalticks.


How does COD (Cash on Delivery) payment option work?

COD is only applicable to the products under Rs. 20,000. COD is only applicable to the coverages offered by our shipping partners. Once you enter your location information in the order page, Cash-on-Delivery becomes a possible payment mode, if you are in one of the locations, where the service is available. You can simply choose COD as the payment mode at this point and finalize your order.


How can I place a Cheque-on-Delivery order?

If you are not comfortable making online/ cash payments, you can choose the Cheque-on-Delivery payment option to pay for your purchases. This option is available only for the direct service locations of Vitalticks. Please coordinate with customer care to avail of this payment mode. 

How can I place an order, with the payment option as a bank deposit or direct bank transfer (NEFT/RTGS)?

In case you don’t want to opt online transaction, it is not an issue. You can directly send the payment into our company’s bank account or make an online transfer from your internet banking platform to Vitalticks’s bank account. This option is available for all customers of Vitalticks.

payments, please coordinate with customer care to ensure quick processing of the same.

How does EMI work for Vitalticks?

EMI is only applicable for the customers who  make a purchase of Rs. 1,00,000/-. The customer/user has to make Down payment as per the product  and the rest amount can be paid through EMI. The EMI amount shall be decided according to company’s policies, terms and conditions. 

Are there any hidden charges in the purchases?

No, there are no hidden charges. All prices displayed on are inclusive of taxes..

Delivery charges may be added in cases of very low-value purchases or in case of urgent delivery requests, depending on the shipping policy. The same shall be shown to you before you finalize your purchases.

What should I do in case of payment issues?

In case you face any difficulties in paying online or while placing a COD order, please feel free to reach out to customer care. Our team will be happy to resolve your issues and assist with your purchases.